FAQ — Questions fréquentes
Frequently Asked Questions
Everything you need to know about LUMAE Pro.
Is LED light therapy effective?
Yes. LED light therapy is a scientifically validated technology that has been used for years in dermatology clinics and beauty salons. Numerous clinical studies demonstrate its effectiveness on anti-aging, acne, and skin hydration.
How long will it take to see results?
Most of our customers notice softer and more hydrated skin within the first 2 weeks. Visible results on wrinkles and acne generally appear between the 3rd and 4th week of regular use (3 to 5 times a week).
Is the mask painful to use?
No, the treatment is completely painless. You may feel a slight warmth depending on the chosen wavelength. The protective goggles provided protect your eyes.
How long does each session last?
Each session lasts between 10 and 20 minutes. The automatic timer stops on its own. We recommend 20 minutes for anti-aging and 10 minutes for acne.
Which LED color should I use for my skin problem?
Red (630nm) → Wrinkles, anti-aging, collagen stimulation
Blue (415nm) → Acne, pimples, pores
Green (520nm) → Spots, dull complexion, hyperpigmentation
Yellow (590nm) → Redness, sensitive skin
Purple (400nm) → Intense acne and combined anti-aging
Infrared (850nm) → Deep regeneration
Are there any contraindications?
LUMAE Pro is not recommended for pregnant women and people taking photosensitizing medications. If in doubt, consult your doctor before use.
What is your return policy?
We offer a 30-day money-back guarantee. Contact us at contact@lumaepro.com and we will process your full refund, no questions asked.
What is the delivery time?
Delivery in metropolitan France takes 3 to 7 working days. You will receive a tracking email upon shipment.